Thank you for choosing Around Manaslu Trek for your upcoming trip. We are committed to providing you with a memorable and enjoyable experience. However, we understand that plans can change, and sometimes, circumstances beyond your control may require you to cancel your trip. This Trip Cancellation and Refund Policy outlines the terms and conditions governing trip cancellations and refund requests. Please read this policy carefully before making a booking.
- Cancellation Period: You may cancel your trip booking at 15 days prior to the departure date. However, to be eligible for a refund, you must notify us of the cancellation in writing or through our official communication channels i.e [email protected].
- Refund Eligibility: The amount of refund you are eligible for depends on the time of cancellation in relation to the departure date. We will consider the date and time of receiving your cancellation request.
- Cancellation Fees: A cancellation fee may apply if you cancel your trip booking after a specified grace period. The grace period and the corresponding cancellation fee will be clearly stated in your booking confirmation.
- Partial Refunds: If you cancel your trip within a certain period before the departure date, you may be eligible for a partial refund. The exact terms and conditions for partial refunds will be specified in your booking confirmation.
- Last-Minute Cancellations: If you cancel your trip too close to the departure date or after the tour has commenced, you may not be eligible for any refund.
- Cancellation by Around Manaslu Trek: In rare circumstances, we may have to cancel a trip due to unforeseen events or insufficient bookings. If we cancel the trip, you will be eligible for a full refund of the amount paid.
- Trip Insurance: We strongly recommend that you consider purchasing travel insurance to protect yourself against unforeseen events that may lead to trip cancellations or interruptions. Travel insurance coverage is not included in the tour price but can be purchased separately.
- Refund Process: Once we receive your cancellation request, we will initiate the refund process within a reasonable timeframe. The refund will be issued using the same method of payment used for the booking, unless otherwise agreed upon.
- Modification of Itinerary: In case you wish to modify your trip itinerary, please contact our customer service team. Modifications are subject to availability and may be subject to additional fees.
- Contact Information: If you need to cancel your trip or have any questions about our Trip Cancellation and Refund Policy, please contact our customer service team at [email protected]
Please note that this Trip Cancellation and Refund Policy may be subject to change without notice. The most current version of the policy will be made available on our website.
By making a booking with Around Manaslu Trek, you agree to abide by this Trip Cancellation and Refund Policy.